How to Download Report Cards in Veracross

Step 1: Log into your Veracross account.

Step 2: Beneath your child’s name, click “Reports

Step 3: Below the heading “REPORT-CARD“, there are 3 links–one for each grading period.

  • Click “MS First Reporting Period” for MYP Interim Progress Report (Grade 7 to Grade 10).
  • Click “Provincial Report MS First Reporting Period” or “Pronvincial Report US First Reporting Period” for Ontario Provincial Report (Grade 9 to Grade 12).
  • Click “US First Reporting Period” for DP First Progress Report (Grade 11 and Grade 12).

  • A new window will open displaying the report card.

***Veracross makes available only the current year’s reports. In order for you to have complete records, you must print or save your child’s reports to your computer. To print a report, click Print to PDF at the top right. You may then print the report or save it to your computer.***



Modify Parent Directory Preferences in Parent Portal

  1. Click Directory Preferences
  2. There are switches for “Student Directories” and “Household Directories”
  3. If the preference has been changed to “Visible”, parents  can select which contact type should be visible by other users.Note: both student and parent can access to “Student Directories” and “Household Directories”. Therefore, if the preference is set to “Visible”, other students and parents can see the information on the directories.

Reset Parent Portal Password (New)

To Reset Parent Portal Password (New)

  1. Please go to Parents Portal and click on “Can’t access your account?
  2. Type in your CDNIS email address and press “Send Instructions“.
  3. You will receive an email with the username and a link to reset your password.image
  4. Type in a new password and press submit. image
  5. Go back to Parents Portal and login again.

Reset Portal / FAWEB / NetClassroom Password

To reset your Portal / FAWEB / NetClassroom password:

  1. Please go to and click on “Forgot username or password?”Screen Shot 2016-02-22 at 9.53.23 AM
  2. Type in your CDNIS email address and press submit.Screen Shot 2016-02-22 at 9.53.36 AM
  3. You will receive an email with a link to reset your password.

  4. Type in a new password and press submit.
    Screen Shot 2016-02-22 at 10.05.50 AM

Change SIS (Blackbaud Terminal Server) Password

  1. Launch the Microsoft Remote Desktop app
    Screen Shot 2016-01-22 at 10.47.17 AM
  2. Double click on SIS
    Screen Shot 2016-01-22 at 10.48.12 AM
  3. After successfully logging into the SIS windows terminal server. Press fn+control+option+delete keys together to bring up the change password page.
    Screen Shot 2016-01-22 at 3.19.22 PM
  4. Click on change password on the change password page.
    Screen Shot 2016-01-22 at 3.20.33 PM
  5. Type in the current password and new password then press enter.
    Screen Shot 2016-01-22 at 3.20.55 PM


  1. Password should not use dictionary words, proper nouns or foreign words.
  2. Password should not contain personal information such as user’s name, nickname, phone numbers, addresses or birthdays.
  3. Password should be at least 8 characters long and should contain numbers and special characters like “$”.
  4. Avoid using same password on multiple accounts.
  5. Do not share passwords with anyone. All passwords should be treated as sensitive, confidential information.
  6. Passwords should be changed every 90 days.